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Posted in Call Center Training on 2nd September 2011
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Online training – Project Management Professional Training Course, Supply Chain Management Training

Author: Jigney Bhachech

Online Certification & Training Services

The  (iACT) offers  to individuals and companies across the globe in activity areas
a€¢  and .
a€¢  for companies.
a€¢  for individuals and companies.
a€¢ Assistance in .

We are certified professionals across the globe including countries such as UK, Germany, France, USA, Canada, India, Australia, Singapore and UAE by providing in two modes,  and . These training developments are completed in period of few days.
On enrolling for the course, candidates receive printed training material.  The program is supported by instructor and learning is supported by both online and trainer support in a classroom. We are specialized in various training courses like .

Online training

is delivered through the Internet using an interactive voice based program. Candidates can clarify all their doubts by writing to the domain experts who in turn respond to every query within 24 hours. Over the years, the online FAQ support for queries has grown to a large library which satisfies most of the queries of candidates. You can also get your . For more information please check our certification section on our website.

Study-centre based training

We also deliver training through its study centers. Candidates typically complete these programs at a study centre in a short time frame (2-5 days for most programs) but have access to the learning material over the Internet for a longer period to allow them to revisit the  again before taking the online exam. Once the candidates have completed their training, they can take the exam required for .

Six Sigma Training and Six Sigma Certification

is a business management strategy, which is originally developed by Motorola. It uses a set of quality management methods, including statistical methods. seeks to identify and remove the causes of defects and errors in manufacturing and business processes. who are experts in these methods. We at iACT conducts exams and  on Six Sigma on a regular basis and certifies individuals by  across the globe. Our training programs have been designed by management consultants, industry practitioners and faculty of leading universities and management schools.

Certification-Project Management Professional (PMP) Training Course

The  credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. IACT offers various options for candidates looking for project management training and  exam. is based on exam conducted by PMI which requires candidates to get 35 professional development units (PDUs) before applying for the exam.

Supply Chain Management Training

is a cross-functional approach to manage the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and then the movement of finished goods out of the organization toward the end-consumer. IACT offers two options for candidate’s career development in the field of logistics & considering skills enhancement & supply chain management:

- of six month duration.
-

In the SCM/ Logistics course you will understand all the components of logistics & SCM and how you can achieve corporate objectives of improving service levels through an application and reducing cost of the SCM concepts.

Franchise opportunities

We offer certification and training services to individuals and companies across the globe including countries such as USA, UK, France, Germany , Canada, India, Australia, Singapore and UAE. We also provide training in a wide spectrum of competencies helping professionals acquire skills in areas such as sales, six sigma, finance, supply chain etc. iACT is currently appointing . This is a unique opportunity for individuals and companies. For more information contact iACT today by completing theinquiry form.

iACT also commits to our  for providing high quality service on an ongoing basis to all end customers of the franchisee. To be in like or an  you only need to pay a one-time non refundable registration fee varying from 50,000 to 2,00,000. There are unlimited scope for our  for their return.

Article Source: http://www.articlesbase.com/training-articles/online-training-project-management-professional-training-course-supply-chain-management-training-3408591.html

About the Author

The International Academy for Certification and Training (iACT) is a leading  which provides  and , e-learning courses, distance learning courses,  for individuals and companies across the world.   provided by Jigney Bhachech, CEO, Opal Infotech, India.

Frequently Asked Questions

  1. QUESTION:
    I have booked an online railway ticket using IRCTC site.?
    But unfortunately I cant able to board that particular train. To cancel the ticket, i approached IRCTC call centre and they asked my to file TDR thru online. I have also done that but it has been more than a year still my refund is not yet come. can anybody tell me how to proceed further with this case.

    • ANSWER:
      I hope you have the details of the conversation you had with the IRCTC call centre like the person you spoke with, the date and time, now what you can do is speak with then again and ask them to look into the issue and ask them to help you further into it because they surely should have the proof of refund if they have made a refund to you. Also, I would advise you to check all the transactions that have come and gone through to your account atleast during a couple of weeks where you have bought the ticket and a week before / after you cancelled the ticket online.
      You might as well want to check your other bank account incase you would have had multiple accounts.
      My friend I am sure you would have followed the above step but its not bad to double check it as there are many times we miss minute details.
      Regards
      Vish.

  2. QUESTION:
    Data entry jobs?
    which are the call center or companies offer online/offline data entry jobs with training are available from kolkatta based call center or companies.

    • ANSWER:
      Here in America, we call that city Calcutta. Just google all the American companies you can think of and you’ll find a whole bunch who took our jobs and gave them to you, since they don’t have to pay you as much.

      But who in their right mind would want a data entry job? It’s the most boring job you could possibly imagine. C’mon, if you’re going to steal jobs from Americans, at least make it a little more interesting. There are tons of level 1 helpdesk jobs in India.

      But please, when you do get one of those jobs and have to talk to someone in America, please don’t give yourself an American name like Steve. Seriously, it pisses us off.

  3. QUESTION:
    Can anyone help me with an interview at Barclays,its telephone banking,so similar to call centre work ?
    I have registered online etc, but I dont know how else to prepare Im going to the indction Saturday and dont know what to expect, Ive worked in a call centre before hand so have experience.
    Im also currently work at Next permantley but have been offered a this position (the pay is 4 x times more as Next a month but I dont know whether its worth the risk, as I really would like the job but I have a holiday on the 20th of March for 5 days and wouldnt know whether Id get the job and when to telll them (the training day would be next Saturday)????

    • ANSWER:
      I first started working for Halifax 4 years ago as a telephone banker. I now work in branch as a Banking Advisor. Lots of prospects. More so than next! As far as I can rememer I had to do roll plays. formal interview, and was asked 3 questions..ie. Name a situation or a time you were under pressure!! questons like that then 2 small tests. Spelling and Maths, it was simple tho. It also helps to look smart and have some understanding of customer service which you should as you work in a shop. I would go for it I started on 14k 4 years agon and now I’m on 22k with benefits ie pension. and bonus. Also they are putting me through my CeMap that’s so I can sell Mortgages and in a years time I will be leaving for a job on 40k or more a year. good prospects. GO FOR IT!

  4. QUESTION:
    Does any work for BofA as a fraud analyst?
    I submitted my app online 2 days ago, and received an email stating I was recommended for the job, and to call a certain number to set up an appointment. I know this position is at a call center in Phoenix. Anyone who works in that department? Myabe you could help me answer my questions?
    My next questions are..
    what exactly does a fraud analyst does?
    What type of background check do they do?
    What is the pay?
    How long is training?
    How long is the hiring process?

    • ANSWER:
      If they do they should investigate BofA. Biggest frauds in the USA. I know times are tough, but do you really wanna work at the moral scum that is BofA? I guess you could argue that you would never lose your job cause the taxpayer will always bail you out.

  5. QUESTION:
    How do I get out of this rut?
    I look on job web sites nearly every day, there just does not seem to be that much opportunity, I work in a call centre, I just feel really stressed out, some of the calls you have to deal with some right nutters and morons, some of them are fine, but its so repetitive, I can’t go back to college because I work shift and work will not give me a set shift, I see online training but its expensive and some of it a con promising you thing it can’t full fill… I don’t mean to complain I just want to do something better..

    • ANSWER:
      I understand what your trying to say… just keep at it because I know where your coming from it seems that life isn’t fair because you try hard to work hard right… but you have to dedicated and be hardworking because life doesnt work in anybody’s favor (neutral) so you have to keep at and you know why… because if you defy the odds stacked against you… YOU ARE THE REAL WINNER IN LIFE because YOU make life work in YOUR favor! Look I know life can be hard sometimes and can be tiring but you know what… its good to know each day is a new day and to think anything is possible and life is like many doors; you are a key to unlock YOUR OPPORTUNITIES! YOUR DESTINY! YOUR LIFE AND EVERYTHING IS POSSIBLE!!! Good luck and stay sharp comrade!


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